... by the managers. © Emerald Group Publishing Limited 2010 Knowledge management Process management Organizational performance Modelling Organizational learning is an organization's enhanced ability to acquire, disseminate and use knowledge in order to adapt to a changing external...

...Richard Bawden; Ortrun Zuber‐Skerritt Presents a conceptual framework for process management of groups involved in action learning and action research. Discusses propositional, practical and experiential learning; and the concept of meta‐learning (learning to learn) in relation to the “learning...

...Ortrun Zuber‐Skerritt; Mary Farquhar This paper is an edited version of an interview that presents information and insight into the background of ALARPM (action learning, action research and process management) not only as a field but also as a worldwide network association, thus facilitating...