...Amitabh Anand; Jacob Brix Purpose This study aims to propose a new research agenda for the theories of “organizational learning” and the “learning organization” in relation to the public sector. The research agenda can be used by researchers to make explicit accounts of how and where the results...

... and senior executives working in the project engineering management division of a heavy engineering public sector organization. The organization manufactures power generation equipment. Questionnaires were administered to collect the data from the respondents. Findings – Results were analyzed using...

... Organizational learning Educational institutes Public sector Private undertakings Public sector organizations Private sector organizations India Learning organizations To survive in a competitive economy, today's organizations must develop the capacity to learn, adapt and change. Holding...

... in public sector organisations is viewed in the literature as significantly constrained by a number of factors, including the obligation for public accountability. The research reported here sought to assess the feasibility of the learning organisation ideal for Civil Service organisations by devising...

... the keystone to bringing about change at both the personal and organizational levels. This article examines the role which system‐level leaders in public sector organizations play in creating learning organizations. It discusses tools which system leaders may use to establish conditions that support...

... feedback commentary from respected experts. © MCB UP Limited 1998 Customer service Europe Learning Public sector Recent research suggests that a “customer‐service” training focus in European business settings produces different knowledge and organisation results from a “job and task...