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Keywords: Service innovation
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Journal Articles
The mediation model of learning organization, technology acceptance and service innovation: Part I
Available to Purchase
The Learning Organization: An International Journal (2023) 30 (6): 777–794.
Published: 01 August 2023
...Mehmet Bahadır Kalıpçı Purpose This paper aims to create a conceptual model that connects learning organizations, service innovation and technology acceptance. Design/methodology/approach The importance of the interaction of variables benefiting both individuals and organizations has been...
Journal Articles
The mediation model of learning organization, technology acceptance, and service innovation: accommodation purchase managers’ perceptions in Antalya, Turkey: Part II
Available to Purchase
The Learning Organization: An International Journal (2023) 30 (6): 795–814.
Published: 26 January 2023
.... The learning organization (LO) consists of three factors (organization, group/team and individual), service innovation (SI) consists of two factors (employee innovation behavior and new service development) and technology acceptance (TA) consists of four factors (perceived usefulness, perceived ease of use...
Journal Articles
Fostering egalitarianism for team learning in professional service teams
Available to Purchase
The Learning Organization: An International Journal (2022) 29 (6): 597–614.
Published: 15 July 2022
... the first author as interviewer and the participants. The guide was focused on formal power asymmetry, team environment, learning, service innovation and communication. In-depth semi-structured interviews with sketching, document analysis and field notes were used to answer the research question...
