...Dr Gavin J. Baxter; Gavin James Baxter; Thomas M. Connolly Purpose – The aim of this paper is to examine the subject area of implementing Web 2.0 tools in organisations to identify from the literature common issues that must be addressed to assist organisations in their approach towards...

...Dr Gavin J. Baxter; Shimrit Hamadani Janes; Keith Patrick; Fefie Dotsika Purpose – Research into professional services firms that have successfully implemented and adopted Web 2.0 tools are still rare, with no widely known accepted methodologies or frameworks. The purpose of this case study...

... evidence of Web 2.0 use within an actual organisation. The paper does, however, advocate and provide recommendations for further research to be undertaken within this subject area. Originality/value This paper contributes to the “state of art” of organisational blogging by providing a current synopsis...