... 2.0 Web 2.0 implementation model Wikis Knowledge management The increasing competitive global environment that organisations today now find themselves in combined with the intense nature of the knowledge economy has meant that, to survive, many organisations have to accommodate innovative...

... by organizations in pursuit of their goals”. In contrast, Dawson (2009 , p. 10) extends his perception of Enterprise 2.0 further by stating that the term consists of two fundamental components namely: Enterprise 2.0 Web 2.0 implementation model Wikis Social networking sites Web 2.0 Web 2.0 best...