... 2.0 Web 2.0 implementation model Wikis Knowledge management The increasing competitive global environment that organisations today now find themselves in combined with the intense nature of the knowledge economy has meant that, to survive, many organisations have to accommodate innovative...

... by others within the system (Boyd and Ellison, 2007 , p. 211). In addition to the organisational research on wiki use, some empirical research has been undertaken on why some organisations have adopted the use of social networking sites (SnS) at work. A qualitative study performed by Grudin...