Response to uncertainty

Globalisation and technological developments are creating uncertainty in both the private and public sectors. There are calls on all sides for increased productivity. Measures for improving productivity involve staff retention and support and the development of an organisational culture that focuses on incentives and recognition.

Identifies and discusses the linkages which unify an organisation and suggests ways of strengthening them and significantly raising productivity.

That optimum gain can be achieved when total organisational activity is coordinated and that the outcomes of extra effort are appropriately recognised.

High potential but dependent upon interpretation and acceptance.