How reward systems affect team performance in banks: evidence from the Middle East and North Africa (MENA) region

Dr Carole Serhan is an Assistant Professor of Business Management and Administration in the Issam Fares Faculty of Technology at the University of Balamand, Lebanon. The focus of her publications is on employee motivation and job satisfaction. More particularly, her research interests include advanced social statistics related to fresh graduates’ job satisfaction and employee retention in rural areas.

Mr Wissam Salloum is a Director of Salloum for Money Exchange Inc., United Arab Emirates. He holds BS and MS degrees in Business Management and Administration from the University of Balamand. Salloum is a registered professional stock trader in various Middle Eastern banks and has more than 10 years of experience in the money exchange and commercial banking industry. He is the author of more than 15 technical papers.

Mr Nader Abdo holds BS and MS degrees in Business Management and Administration from the University of Balamand. He is a registered professional accountant and auditor at 10 Egyptian and Lebanese banks and has more than 15 years of experience in the commercial banking industry. He is the author of more than 25 technical papers.