Planning to use work teams effectively

Few studies have definitively established a clear connection between teaming and higher performance, and even fewer have quantitatively assessed the impact of teaming on corporate performance. If using work teams is not a guarantee of greater effectiveness, then the challenge becomes one of creating an environment that increases the likelihood that teams will be successful. This article presents a work team planning guide that identifies the critical issues and topics that organizations should consider when planning to use work teams effectively. Primary research, training and development experience, and an integration of team‐based literature all contribute to the ideas presented here.