...Cherina Tucker; Brigit Olsen; Richard Todd Hale Purpose The purpose of this study is to investigate virtual team (VT) member’s perception of trust and commitment when using computer-mediated communication (CMC). Design/methodology/approach A nonexperimental quantitative research methodology...

...Krisda Matmuang Cripe; Cheryl Burleigh Purpose The purpose of this paper was to discover the best practices used by information technology (IT) project managers to determine what leadership skills, behaviors, communication tools and techniques are needed to lead and communicate effectively...

...Benjamin G. Serpell; Stephen Larkham; Christian J. Cook Purpose Team effectiveness is often predicated by a group’s ability to communicate. However, the effect of stress response on communication success, particularly nonverbal engagement, and how this might affect team performance, is not clear...

...Daniel Graff; Mark A. Clark Purpose This study reviews the construct of analogy as an individual communication mode, examining its relationship with cross-understanding in knowledge-diverse teams. The authors theorize that analogy use enhances team information processing beyond mere communication...

... Based on the research findings, four propositions are advanced: the interrelatedness of trust, communication and shared mental models is at the heart of MTS coordination; MTSs are sensitive to a downward spiral triggered by the negative relationship between MTS coordination and the occurrence...

... effective communications and the adoption of appropriate technology. Originality/value The originality of this study lies in its exploration of virtual project team challenges in a sub-Saharan Africa country (Nigeria). By identifying the challenges associated with virtual project teams, stakeholders...

... died because of interactive disintegration of role structure and sense-making in a minimal organization. In his reflection, Weick points out that one key reason why this disaster took place was because communication between group members (i.e. adaptive agents) was not enabled. Each member failed...

.... Findings The findings revealed significant correlation between formal HRM aspects of HRM teams (HRM goals and strategy, formal communication and formalization) and informal HRM aspects (perceived proximity and trust). Another significant correlation was found between trust and HRM integration. Also, trust...

...Plinio Pelegrini Morita; Catherine Marie Burns Purpose – Computer-mediated communication systems (CMCSs) have become the standard for supporting virtual teamwork. However, interpersonal trust formation though CMCSs is impaired due to limited media richness of the communication channels. The aim...

...Joel Olson; Linda Olson Purpose This study aims to examine the impact of task interdependence, communication medium, and sequence of conditions on trust in virtual teams. Design/methodology/approach A pilot experiment was conducted using 22 subjects in eight groups with a mixed 2×2 design...

... to which team members use communication media to coordinate their actions and execute their tasks, taking into account the extent to which the communication media are synchronous and the extent to which the communication media convey para‐verbal and nonverbal aspects of communication. Data of 49 teams...

... that these benefits associated with dispersed work groups are not guaranteed. The ability of a virtual team to operate effectively depends on the match between the task demands and the communication technology used by the team. For example, if a task is complex and requires a great deal of information exchange...

... performance and technical communication in the context of creating organizational knowledge. This analysis provides a basis for a new conceptual framework for team functions and performance. Findings This framework updates the definition of team functions to include knowledge creation and communication...

...Peggy M. Beranek; Ben Martz Purpose To report on a study testing training methods to improve communications among virtual team members. Design/methodology/approach Training methods for improving virtual team communications were developed and administered to 12 virtual teams. Surveys tracking...

... to creating more space for interpersonal interaction by eliminating routine communication. In its essence, modern IT simply continues the long trend of the automation and mechanization of work. Originality/value The review suggests that existing knowledge about human behavior is far less than adequately...

.... Building MCs requires communication skills, social skills, stress‐management skills, and most importantly, use of our sense of presence – “street smarts” in strange lands. The latter half of this paper elaborates the role of this latter skill in teams in Teleland. For most of us still, working...