The purpose of this paper is to combine systems thinking, lean management, value methodology and Six Sigma concepts into an integrated quality methodology using the TALEVAS model.
TALEVAS is an acronym for Tandem‐Lean‐Value‐Sigma, as each element correlates to a best practice or concept mentioned by intent. The model is based on two theories: “The rising pendulum system” and “The seven rules of quality driving” proposed in this paper.
Four key performance drivers are identified using the model. These are: communication, investigative correction, innovation, and synchronization.
The integrated methodology can be deployed by any type (product‐or‐service based) or level (small, medium or corporate) of an organization in order to gain a competitive advantage in the market. Further, there is a possibility that recent cases of product recalls could be reduced or avoided by companies through implementing a TALEVAS Quality approach.
The paper displays the interdependence between the quality concepts by model analysis. This reflects a more holistic approach to quality required by organizations to raise the bottom line, reduce costs, promote value, and provide consistent products to customers.
