Malcolm Baldrige Award Winners

Profiles the winners of the 1989 US Malcolm Baldrige National Quality Award. Outlines the background to the award. Reports how Milliken & Company and Xerox Corporation Business Products and Systems, reflect the renewed commitment of American Business to quality improvement. Concludes by reporting how America’s renewed goal of providing high‐quality, world‐class goods and services will make the country competitive and help it to gain its share of markets.