Issues

Editorial team changes

Alexander Douglas
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A research note on the article of “Quality framework in education through application of interpretive structural modeling”

Kosar Roshani; Mohammad S. Owlia; Mohammad H. Abooie
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A response to “A research note on the article of ‘Quality framework in education through application of interpretive structural modeling’”

Sangeeta Sahney
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Selective integration of management systems: a case study in the construction industry

Panos T. Chountalas; Filippos A. Tepaskoualos
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Bank service quality: A comparison of service quality between BSI branches in Isfahan and Dubai

Reza Shayestehfar; Bita Yazdani
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What does “green quality” really mean?

Sirish Kumar Gouda; Prakash Awasthy; Krishnan T.S.; Sreedevi R.
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Enhancing shitsuke: a planned change intervention model for convenience stores in Japan

Shiro Ito
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Quantifying and ranking the “7-Deadly” Wastes in a warehouse environment

Loay Salhieh; Safwan Altarazi; Ismail Abushaikha
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