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Journal Articles

Classification and application of problem solving quality tools: A manufacturing case study

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Catherine Hagemeyer, John K. Gershenson, Dana M. Johnson
Journal: The TQM Journal
The TQM Magazine (2006) 18 (5): 455–483.
https://doi.org/10.1108/09544780610685458
Published: 01 September 2006
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Journal Articles

Linking QS‐9000 to quality performance outcomes

Available to Purchase
Dana M. Johnson
Journal: The TQM Journal
The TQM Magazine (2001) 13 (3): 161–168.
https://doi.org/10.1108/09544780110385519
Published: 01 June 2001
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