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Journal Articles

“A bridge too far?”: consistent quality initiatives in financial services

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David Knights, Darren McCabe
Journal: The TQM Journal
The TQM Magazine (1996) 8 (5): 51–55.
https://doi.org/10.1108/09544789610146051
Published: 01 October 1996
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Journal Articles

Do quality initiatives need management?

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David Knights, Darren McCabe
Journal: The TQM Journal
The TQM Magazine (1996) 8 (3): 24–26.
https://doi.org/10.1108/09544789610118430
Published: 01 June 1996
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Journal Articles

What is happening in “quality” in the financial services?

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Adrian Wilkinson, Darren McCabe, David Knights
Journal: The TQM Journal
The TQM Magazine (1995) 7 (4): 9–12.
https://doi.org/10.1108/09544789510092863
Published: 01 August 1995
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