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Douglas A. Hensler
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Journal Articles

The AO chronicle: earth@omega or sustainability@alpha?

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Rick L. Edgeman, Douglas A. Hensler
Journal: The TQM Journal
The TQM Magazine (2001) 13 (2): 83–90.
https://doi.org/10.1108/09544780110366079
Published: 01 April 2001
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Journal Articles

Next‐generation quality management: multinational, multidisciplinary and performance‐focused

Available to Purchase
John Dalrymple, Rick L. Edgeman, Mark Finster, Jose‐Luis Guerrero‐Cusumano, Douglas A. Hensler, William C. Parr
Journal: The TQM Journal
The TQM Magazine (1999) 11 (3): 138–141.
https://doi.org/10.1108/09544789910262707
Published: 01 June 1999
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