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Ed Mitchell
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Journal Articles
Business excellence in the public sector – a comparison of two sub‐groups with the “private” service sector
Available to Purchase
Journal:
The TQM Journal
The TQM Magazine (2002) 14 (1): 34–42.
Published: 01 February 2002
Journal Articles
The impact of ISO 9000 and TQM on best practice/performance
Available to Purchase
Journal:
The TQM Journal
The TQM Magazine (2000) 12 (2): 84–92.
Published: 01 April 2000
