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Mastering continuous improvement (CI): the roles and competences of mid-level management and their impact on the organisation's CI capability

Steven Robert Fannon, Jose Eduardo Munive-Hernandez, Felician Campean

The TQM Journal (2022) 34 (1): 102–124.

https://doi.org/10.1108/TQM-03-2021-0083

Published: 17 November 2021

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Includes: Supplementary data