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Journal Articles

Exploring the soft shades of sustainability: evidence from Italian companies

Sergio Barile, Roberto Vona, Silvia Cosimato, Francesca Iandolo, Mario Calabrese

The TQM Journal (2024) 36 (3): 785–811.

https://doi.org/10.1108/TQM-02-2022-0057

Published: 03 November 2023

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Journal Articles

The strategic priorities in the materiality matrix of the banking enterprise

Vincenzo Formisano, Maria Fedele, Mario Calabrese

The TQM Journal (2018) 30 (5): 589–607.

https://doi.org/10.1108/TQM-11-2017-0134

Published: 26 April 2018

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Journal Articles

The role of loyalty programs in healthcare service ecosystems

Vusal Gambarov, Debora Sarno, Xhimi Hysa, Mario Calabrese, Alberto Bilotta

The TQM Journal (2017) 29 (6): 899–919.

https://doi.org/10.1108/TQM-02-2017-0019

Published: 09 October 2017

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