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Journal Articles

Success factors and organizational approaches for the implementation of energy management systems according to ISO 50001

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Phillip Karcher, Roland Jochem
Journal: The TQM Journal
The TQM Journal (2015) 27 (4): 361–381.
https://doi.org/10.1108/TQM-01-2015-0016
Published: 08 June 2015
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Journal Articles

Maturity measurement of knowledge‐intensive business processes

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Roland Jochem, Dennis Geers, Priscilla Heinze
Journal: The TQM Journal
The TQM Journal (2011) 23 (4): 377–387.
https://doi.org/10.1108/17542731111139464
Published: 14 June 2011
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Journal Articles

Implementing a quality‐based performance measurement system: A case study approach

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Roland Jochem, Martin Menrath, Katja Landgraf
Journal: The TQM Journal
The TQM Journal (2010) 22 (4): 410–422.
https://doi.org/10.1108/17542731011053334
Published: 15 June 2010
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