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Journal Articles

QMS external quality auditors’ education framework: findings from an iterative Delphi study

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Roslina Ab Wahid, Nigel Peter Grigg
Journal: The TQM Journal
The TQM Journal (2022) 34 (5): 1320–1340.
https://doi.org/10.1108/TQM-03-2021-0091
Published: 28 September 2021
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Includes: Supplementary data
Journal Articles

A draft framework for quality management system auditor education: findings from the initial stage of a Delphi study

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Roslina Ab Wahid, Nigel Peter Grigg
Journal: The TQM Journal
The TQM Journal (2021) 33 (6): 1373–1394.
https://doi.org/10.1108/TQM-08-2020-0193
Published: 15 December 2020
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Journal Articles

Sustaining ISO 9001-based QMS in higher education: a reality?

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Roslina Ab Wahid
Journal: The TQM Journal
The TQM Journal (2019) 31 (4): 563–577.
https://doi.org/10.1108/TQM-12-2018-0185
Published: 13 June 2019
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Journal Articles

Beyond certification: a proposed framework for ISO 9000 maintenance in service

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Roslina Ab Wahid
Journal: The TQM Journal
The TQM Journal (2012) 24 (6): 556–568.
https://doi.org/10.1108/17542731211270115
Published: 28 September 2012
View article titled, Beyond certification: a proposed framework for ISO 9000 maintenance in service
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