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Sunarni Sunarni
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Journal Articles
Academic service quality, student satisfaction and loyalty: a study at higher education legal entities in Indonesia
Available to PurchaseAchmad Supriyanto, Burhanuddin Burhanuddin, Sunarni Sunarni, Rochmawati Rochmawati, Dwi Kurnianing Ratri, Athalla Naufal Bhayangkara
Journal:
The TQM Journal
The TQM Journal (2025) 37 (5): 1364–1384.
Published: 31 May 2024
