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Journal Articles

An AHP‐based study of TQM benefits in ISO 9001 certified SMEs in Trinidad and Tobago

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W.G. Lewis, K.F. Pun, T.R.M. Lalla
Journal: The TQM Journal
The TQM Magazine (2005) 17 (6): 558–572.
https://doi.org/10.1108/09544780510627651
Published: 01 December 2005
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