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Journal Articles

Operational excellence through business process orientation: an intra- and inter-organizational analysis

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Bahar Movahedi, Kayvan Miri-Lavassani, Uma Kumar
Journal: The TQM Journal
The TQM Journal (2016) 28 (3)
https://doi.org/10.1108/TQM-12-2013-0147
Published: 11 April 2016
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Journal Articles

Champions in transition: the role of process orientation

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Uma Kumar, Kayvan Miri‐Lavassani, Bahar Movahedi, Vinod Kumar
Journal: The TQM Journal
The TQM Journal (2011) 23 (3): 326–342.
https://doi.org/10.1108/17542731111124370
Published: 26 April 2011
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