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Journal Articles

How IMS can achieve ISO 9001:2000 certification

Y.K. Chan, Jacob Kam, K. Neailey, W.H. Ip

The TQM Magazine (2002) 14 (6): 345–349.

https://doi.org/10.1108/09544780210447447

Published: 01 December 2002

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Journal Articles

Achieving breakthrough performance improvement: results of implementing a fit‐for‐purpose total management system

Y.K. Chan, P. Gaffney, K. Neailey, W.H. Ip

The TQM Magazine (2002) 14 (5): 293–296.

https://doi.org/10.1108/09544780210439725

Published: 01 October 2002

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Journal Articles

The establishment of an integrated management system ‐ a paradigm for railway engineering management

Y.K. Chan, P. Gaffney, K. Neailey, W.H. Ip

The TQM Magazine (1998) 10 (6): 420–424.

https://doi.org/10.1108/09544789810239146

Published: 01 December 1998

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