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Keywords: Attachment and customer engagement behaviors
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Journal Articles
Does robotic service quality determine robotic restaurant diners’ engagement behaviors? Role of customer engagement and attachment to the restaurant
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Journal:
The TQM Journal
The TQM Journal (2025) 37 (8): 2181–2205.
Published: 15 October 2024
... and emotional attachment on customer engagement behaviors ”, Journal of Retailing and Consumer Services , Vol. 59 , September , 102355 , doi: 10.1016/j.jretconser.2020.102355 . Lim , W.M. and Rasul , T. (2022), “ Customer engagement and social media: revisiting the past to inform the future...
