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Keywords: Canada
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Journal Articles
Journey to excellence : A case study of the capital projects division, province of Alberta, Canada
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2013) 25 (4): 431–440.
Published: 07 June 2013
...Madhav Sinha; Diane Dalgleish; Rory Mauricio; Tessia Williams Purpose The purpose of this paper is to provide details on how the Capital Projects Division within Alberta Infrastructure, in the provincial government of Alberta, started its journey to excellence by following Excellence Canada's...
Journal Articles
Understanding the Food Safety Modernization Act and the role of quality practitioners in the management of food safety and quality systems
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2013) 25 (4): 347–370.
Published: 07 June 2013
... in the management of food safety and quality systems for food facilities. Design/methodology/approach Since genesis of the Act emanates mainly from the recent upsurge in food disease outbreaks in North America, key lessons learnt from the 2008 Listeriosis outbreak in Canada were reviewed. Thereafter...
Journal Articles
Quality assurance in Canadian police services
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2012) 24 (4): 295–309.
Published: 08 June 2012
...Madhav Sinha; Wendy Cukier; Erin Barkel; Tania Vaughan; George Gekas Purpose The purpose of this study is to investigate the presence of quality assurance, risk management, and audit practices at the municipal, provincial and federal levels of law enforcement in Canada. Based on open‐ended...
Journal Articles
Champions in transition: the role of process orientation
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2011) 23 (3): 326–342.
Published: 26 April 2011
... factors were suggested for measuring the success of ES implementation. The factors measuring the success of ES implementation, based on our EFA, are presented in the Appendix. © Emerald Group Publishing Limited 2011 Process oriented organizations Transition management Canada United...
Journal Articles
Within the Canadian boundaries: a close look at Canadian industries implementing continuous improvement
Available to Purchase
Journal:
The TQM Journal
The TQM Magazine (1999) 11 (3): 188–197.
Published: 01 June 1999
... business and gives some idea of its level of the competitive environment. It illustrates each industry′s average yearly sales, and the percentage of total sales that is domestic or exported, and consumer, business or government based. Canada Food industry Improvement Metals industry Motor industry...
Journal Articles
US and Canadian national quality awards: increased emphasis on business results
Available to Purchase
Journal:
The TQM Journal
The TQM Magazine (1997) 9 (5): 381–383.
Published: 01 October 1997
...George P. Laszlo Starting with 1997 applications, both the US Malcolm Baldrige National Quality Awards and the Canada Awards for Excellence have undergone changes to the evaluation categories as well as to the point systems in order to increase the emphasis on business results. Over the past...
