Keywords: Company performance
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Journal Articles
Journal Articles
Journal Articles
The TQM Magazine (2002) 14 (5): 318–328.
Published: 01 October 2002
...Gomes da Silva Jonas; Nezu Kikuo; Ohfuji Tadashi Provides empirical support for TQM reviewing and improvement. Evaluates 190 companies’ performance that have or have not used TQM in Japan. Cross‐sectional survey methodology is employed. Thus, seven categories with 80 key elements regarding American...

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