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Keywords: Critical success factors (CSFs)
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2024) 36 (1): 208–243.
Published: 10 January 2023
... as a popular approach for organizational excellence. The research aims to explore and analyze critical success factors of lean six sigma integrated Industry 4.0 (LSSI). Design/methodology/approach This research study explores and analyzes the critical success factors (CSFs) of LSSI. A three-phase study...
Journal Articles
Lívia da Silveira Pereira Reinaldo, Julio Vieira Neto, Rodrigo Goyannes Gusmão Caiado, Osvaldo Luiz Gonçalves Quelhas
Journal:
The TQM Journal
The TQM Journal (2021) 33 (5): 1001–1019.
Published: 02 November 2020
...Lívia da Silveira Pereira Reinaldo; Julio Vieira Neto; Rodrigo Goyannes Gusmão Caiado; Osvaldo Luiz Gonçalves Quelhas Purpose This paper aims to identify the critical success factors (CSFs) that affect the implementation of total quality management (TQM) and to investigate, from the perspective...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2017) 29 (1): 184–213.
Published: 09 January 2017
... and identifies new research avenues and different approaches to implementing TQM, focusing on the central role that customers play in achieving firm success. Total quality management Systematic literature review Firm performance Critical success factors (CSFs) Stakeholder involvement Customer...
