...Kim Yoke Ong; Suhaiza Zailani; Kanagi Kanapathy; Muhammad Khalilur Rahman; Abdullah Al Mamun; Miraj Ahmed Bhuiyan Purpose This study aims to explore the lean leadership factors influencing the effectiveness of lean healthcare performance at hospitals. Design/methodology/approach A total of 217...

...Mohammad Javad Ershadi; Rouhollah Eskandari Dehdazzi Purpose The purpose of this paper is to study the role of organizational forgetting in the impact of strategic thinking on the implementation of an organizational excellence model. Furthermore, the factors with main effects on the implementation...

.../approach – The key resources in the development process include time and knowledge availability. The amount of the resources is one of basic factors of development effectiveness. From the “problems cleaner” equation, it follows that effectiveness depends on time, within which tasks are to be completed...

... be auditing an improvement process or monitoring a particular improvement project. Originality/value The scheme combines various aspects of improving the effectiveness of an organization's functions. It can represent, in a systematic way, information concerning risk issues related to: the problems...

.... Originality/value The paper summarises, in ten useful lessons for organisations, healthcare's best teamwork practices in the literature. © Emerald Group Publishing Limited 2011 Industry Health care Teams Teamwork Effectiveness Best practice Quality improvement Group dynamics...

...Willy A. Sussland Waves of restructuring have left enterprises with a patchwork of processes, and ultimately in a strategic quandary. The ensuing misalignment of style, strategies, systems, and structures causes dysfunctions inside and outside the organization, and sub‐optimizes the effectiveness...

... as a study of this book and careful consideration of the advice provided would save a lot of unnecessary work and cost in designing an effective quality cost collection and reporting system. Even those organisations that already have such a system might also benefit from a study of this book as they may find...

... for the moment is not going to generate good results. Instead, it is necessary to choose effective quality strategies. These strategies are hands‐on leadership from the top of the organization, massive training aiming at cultural change and new knowledge, market orientation including customer focus...

... competitive is the substantial, continuous improvement of its business process performance. The third generation approach is the “mature” phase of total quality. Total quality in these environments is considered to be a new, more effective way of doing business, and its mechanisms are used to obtain a more...

...Bob Edinboro; Richard Palmer Looks at the reasons and requirements for effectively planning and managing the implementation of TQM. Examines controlling the resulting rate of change in the organization to ensure that expectations for performance improvement are achieved. Presents instructions...

... possible. Progress is thus made by examining each of the parts, fixing those that are broken, and reassembling the “now improved” parts into an effective whole. The criticism being that the dynamic interaction between the parts is, for the most part, ignored and the power of systems thinking overlooked...

... reported that their organizations had acquired a recognized quality standard or certificate, although a quarter said that they were aiming for one. Manufacturing companies were more likely than organizations in other sectors to either have such a standard or to be aiming for one. Effectiveness...