...Kim Yoke Ong; Suhaiza Zailani; Kanagi Kanapathy; Muhammad Khalilur Rahman; Abdullah Al Mamun; Miraj Ahmed Bhuiyan Purpose This study aims to explore the lean leadership factors influencing the effectiveness of lean healthcare performance at hospitals. Design/methodology/approach A total of 217...

...Mohammad Javad Ershadi; Rouhollah Eskandari Dehdazzi Purpose The purpose of this paper is to study the role of organizational forgetting in the impact of strategic thinking on the implementation of an organizational excellence model. Furthermore, the factors with main effects on the implementation...

.../approach – The key resources in the development process include time and knowledge availability. The amount of the resources is one of basic factors of development effectiveness. From the “problems cleaner” equation, it follows that effectiveness depends on time, within which tasks are to be completed...

... be auditing an improvement process or monitoring a particular improvement project. Originality/value The scheme combines various aspects of improving the effectiveness of an organization's functions. It can represent, in a systematic way, information concerning risk issues related to: the problems...

... provides a brief explanation of each lesson. © Emerald Group Publishing Limited 2011 Industry Health care Teams Teamwork Effectiveness Best practice Quality improvement Group dynamics The importance of teamwork to the delivery of healthcare is receiving increasing...

...Willy A. Sussland Waves of restructuring have left enterprises with a patchwork of processes, and ultimately in a strategic quandary. The ensuing misalignment of style, strategies, systems, and structures causes dysfunctions inside and outside the organization, and sub‐optimizes the effectiveness...

...K. Narasimhan Barrie G.   Dale and J. J.   Plunkett . Quality Costing . Hampshire : Gower Publishing   1999 . 284 pp.   £50 Third edition TQM Effectiveness Cost of quality Barrie G. Dale has been carrying out research into quality management since...

... for the moment is not going to generate good results. Instead, it is necessary to choose effective quality strategies. These strategies are hands‐on leadership from the top of the organization, massive training aiming at cultural change and new knowledge, market orientation including customer focus...

... competitive is the substantial, continuous improvement of its business process performance. The third generation approach is the “mature” phase of total quality. Total quality in these environments is considered to be a new, more effective way of doing business, and its mechanisms are used to obtain a more...

...Bob Edinboro; Richard Palmer Looks at the reasons and requirements for effectively planning and managing the implementation of TQM. Examines controlling the resulting rate of change in the organization to ensure that expectations for performance improvement are achieved. Presents instructions...

... of time; one that, if anything, has grown in stature – total quality management (TQM). And yet even TQM may be starting to lose some steam. Analysis after analysis suggests only about a third of those organizations pursuing the holy grail of total quality are pleased with the effectiveness...

... achieved a reasonable degree of success, over 10 per cent of our respondents reported adverse effects, particularly on productivity,cost‐efficiency, profitability and employee morale. Furthermore, as we saw earlier, a minority put forward some important criticisms of approaches to quality management...