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Keywords: Hotel
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Journal Articles
Mariam Ali Ramadan, Maha Khalifa Al Dhaheri, Maher Maalouf, Jiju Antony, Shreeranga Bhat, E. V. Gijo
Journal:
The TQM Journal
The TQM Journal (2023) 35 (2): 554–576.
Published: 15 March 2022
...Mariam Ali Ramadan; Maha Khalifa Al Dhaheri; Maher Maalouf; Jiju Antony; Shreeranga Bhat; E. V. Gijo Purpose The hotel industry is one of the primary sectors contributing to every country's economy by promoting and reinforcing tourism. The pandemic situation across the globe is forcing...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2020) 32 (6): 1307–1326.
Published: 20 May 2020
...Amit Datta Purpose This study aims to identify the underlying dimensions of hospitality organizational climate and then measure the influence of it on employee turnover tendency. Design/methodology/approach Data were obtained from 504 employees across 18 upscale hotels in India. Factor...
