... dedicated to academic research, and investigates academics' awareness of, the impact on the publication process of, and scholars' expectations regarding digital services and software. Design/methodology/approach This explorative study adopted a qualitative approach by performing direct observations...

...Jesús Miguel Rodríguez-Mantilla; Víctor León Carrascosa; Angélica Martínez-Zarzuelo Purpose The objective of this study was to evaluate and compare how school heads and teachers perceived the impact of implementing ISO 9001 Standards on the dimensions management and planning and support...

... to identify TQM concepts within the existing language of legal statutes and supporting regulatory documentation. As such this study worked out the preliminary research challenges in performing this type of analysis. Practical implications Understanding TQM's impact on legal systems expands the system's...