... in Japan. Methods of direct observation, documentary analysis, and in-depth semi-structured interviews were used. Findings The study in Japanese companies shed light on the micro work environment and how workers execute their processes through operational standards focused on visual control (mieruka...

... ISO 9000, ISO 14001, OHSAS18001, and six‐σ more easily with good results. Research limitations/implications As the integrated lean TQM model has only been tested in Hong Kong, China, and Japan, interested academics and related parties are invited to join hands to validate this model...

... leadership style. The choice of Japan was conditioned neither by the author's admiration for this country, nor by his admiration for their unusual determination to attain perfection, but mainly by the position that Japanese corporations occupy in the global economy. The main objective of the work...

... success factors Project management Japan From the viewpoint of management of technology (MOT), the importance of management of new product development can be illustrated as follows. The production rules in the twentieth century manufacturing industry placed stress on “how to make” something...

... Product development Japan There are two ways of a product development, one is called “product‐out” philosophy which implies the manufacturer provides technology and design specifications according to decision making from the manufacturer's side. Another way is “market‐in” philosophy which means...

... lightness/heaviness and refinement were included with the flower results. The PC score of each color and the corresponding kansei word were also classified into eight clusters. Electronic commerce Social values Culture Botany Horticulture Japan We give people flowers on special...

... of Japanese industry following the Second World War. Findings The real beginnings of “quality initiatives” in the USA came after W. Edwards Deming, Joseph Juran, and others returned from Japan in the late 1950s. These men and their colleagues had answered a call from the US Government to assist...

...Jonas Gomes Da Silva; Ohfuji Tadashi; Nezu Kikuo Purpose The paper aims to investigate the best common management practices of the world‐class companies identified in Brazil and Japan; and propose a business model aimed at helping companies to achieve world‐class level of excellence. Design...

... for the application of 5‐S in the non‐manufacturing environment. © Emerald Group Publishing Limited 2004 Japan Surveys Workplace Organization and methods Imai (1997) attributes 5‐S as an integral part of the house of Gemba management and critical to the kaizen process. Furthermore, he...

... of human relations and management philosophy. The West, on the other hand, highly advocates freedom and creative thinking, and has created competitiveness through fostering a culture of entrepreneurship. The US Malcolm Baldrige National Quality Award, the Japanese Deming Prize, and the Japan Quality Award...

... quality‐led techniques that have helped take Japan from a state of decimation to a leading world economy. From examination of Japanese corporate practices, a holistic model which directs attention to the key aspects that need to be taken into account in order to breed continuous improvement, is developed...

...Volker Krüger This article discusses the history of quality management in Germany, Japan, Britain and the USA. It suggests a need for further development of a European model for quality to fit the specific business and social cultures of European organizations. On the one hand, this meant...

...Tadato Onitsuka Over the past several years, the Standards Department of the Agency of Industrial Science and Technology, MITI has rendered technical aid to ASEAN countries: promulgating total quality management (TQM) systems that Japan had developed and found to be very successful; developing...

... of policy, two deployment styles of target ‐ top‐down and bottom‐up, target deployment and “catch‐ball”, and top management internal quality control audit © MCB UP Limited 1998 Hoshin kanri Internal audit Japan Quality policy Bridgestone Tire Company, Japan, which won the Deming...

..., highlights its teachings and analyses how these can be adapted or applied for managing construction quality more effectively in the building industry. It is a well‐known fact that Japan has pulled herself out from the pit of economic downfall in the last world war to become one of the major superpowers...

... and BPR occur separately. While each approach delivers benefits of its own, experience has shown that when they are done simultaneously the beneficial effects are magnified. © MCB UP Limited 1996 BPR Integration Japan Management TQM Over the last decade, Japanese companies have...

... between countries. Defines best practices based on the statistical analysis of the business results achieved internationally. © MCB UP Limited 1996 Data were collected from more than 500 businesses in Canada, Germany, Japan and the USA. Information was directed at 102 areas of management...

... technique and explore the reasons why it has been widely used in Japan as the first step towards TQM in both the manufacturing and services industries. Also discusses the implementation of the 5‐S with the use of two case examples. © MCB UP Limited 1996 Organization is about separating...

... a driving need. Japan has 115 million people crowded into a space smaller than California; it is 75 per cent mountainous, and has almost no natural resources. Its only strength is its people and its only offering is added value. To progress it must excel in technology, quality, design...

...Murray Duffin Includes comments on a previously published series attempting to answer the question: “Japan ‐ myth or miracle?”, as well as suggesting new theories on the subject. Considers the previous articles to be misleading and inconclusive. Asserts the need to understand why the Japanese have...