Page 1 | Search Results | The TQM Journal

1-17 of 17

Sort by

Sort Order Select

Journal Articles

The TQM legacy – Gurus’ contributions and theoretical impact

Mohamed Zairi

The TQM Journal (2013) 25 (6): 659–676.

https://doi.org/10.1108/TQM-06-2013-0069

Published: 30 September 2013

View article titled, The TQM legacy – Gurus’ contributions and theoretical impact

Add to Citation Manager for The TQM legacy – Gurus’ contributions and theoretical impact

Journal Articles

Towards an integrated national quality award in Kenya

Simmy Marwa, Mohamed Zairi

The TQM Journal (2008) 20 (3): 249–264.

https://doi.org/10.1108/17542730810867263

Published: 25 April 2008

View article titled, Towards an integrated national quality award in Kenya

Add to Citation Manager for Towards an integrated national quality award in Kenya

Journal Articles

Whats next in the field of quality?

Mohamed Zairi

The TQM Journal (2008) 20 (1)

https://doi.org/10.1108/tqm.2008.10620aaa.002

Published: 11 January 2008

View article titled, Whats next in the field of quality?

Add to Citation Manager for Whats next in the field of quality?

Journal Articles

A pragmatic approach to conducting a successful benchmarking expedition: Case of Dubai Holding Group (DHG)

Simmy Marwa, Mohamed Zairi

The TQM Journal (2008) 20 (1): 59–67.

https://doi.org/10.1108/09544780810842901

Published: 11 January 2008

View article titled, A pragmatic approach to conducting a successful benchmarking expedition: Case of Dubai Holding Group (DHG)

Add to Citation Manager for A pragmatic approach to conducting a successful benchmarking expedition: Case of Dubai Holding Group (DHG)

Journal Articles

Managing customer satisfaction: a best practice perspective

Mohamed Zairi

The TQM Magazine (2000) 12 (6): 389–394.

https://doi.org/10.1108/09544780010351670

Published: 01 December 2000

View article titled, Managing customer satisfaction: a best practice perspective

Add to Citation Manager for Managing customer satisfaction: a best practice perspective

Journal Articles

Managing customer dissatisfaction through effective complaints management systems

Mohamed Zairi

The TQM Magazine (2000) 12 (5): 331–337.

https://doi.org/10.1108/09544780010341932

Published: 01 October 2000

View article titled, Managing customer dissatisfaction through effective complaints management systems

Add to Citation Manager for Managing customer dissatisfaction through effective complaints management systems

Journal Articles

Social responsibility and impact on society

Mohamed Zairi

The TQM Magazine (2000) 12 (3): 172–178.

https://doi.org/10.1108/09544780010320278

Published: 01 June 2000

View article titled, Social responsibility and impact on society

Add to Citation Manager for Social responsibility and impact on society

Journal Articles

Managing waste and looking beyond: the IMI approach

Kwang Kok Lim, Pervaiz K. Ahmed, Mohamed Zairi

The TQM Magazine (1999) 11 (5): 304–310.

https://doi.org/10.1108/09544789910282354

Published: 01 October 1999

View article titled, Managing waste and looking beyond: the IMI approach

Add to Citation Manager for Managing waste and looking beyond: the IMI approach

Journal Articles

Managing excellence: leadership

Mohamed Zairi

The TQM Magazine (1999) 11 (4): 215–224.

https://doi.org/10.1108/09544789910277288

Published: 01 August 1999

View article titled, Managing excellence: leadership

Add to Citation Manager for Managing excellence: leadership

Journal Articles

Managing excellence: policy and strategy

Mohamed Zairi

The TQM Magazine (1999) 11 (2): 74–79.

https://doi.org/10.1108/09544789910260367

Published: 01 April 1999

View article titled, Managing excellence: policy and strategy

Add to Citation Manager for Managing excellence: policy and strategy

Journal Articles

What’s in the basket? A survey on integrated management through BPR and TQM

Mohamed Zairi

The TQM Magazine (1996) 8 (6): 58–65.

https://doi.org/10.1108/09544789610152955

Published: 01 December 1996

View article titled, What’s in the basket? A survey on integrated management through BPR and TQM

Add to Citation Manager for What’s in the basket? A survey on integrated management through BPR and TQM

Journal Articles

Competition: what does it mean?

Mohamed Zairi

The TQM Magazine (1996) 8 (1): 54–59.

https://doi.org/10.1108/09544789610107270

Published: 01 February 1996

View article titled, Competition: what does it mean?

Add to Citation Manager for Competition: what does it mean?

Journal Articles

Benchmarking: a process‐driven tool for quality improvement

Mohamed Zairi, Rob Hutton

The TQM Magazine (1995) 7 (3): 35–40.

https://doi.org/10.1108/09544789510087742

Published: 01 June 1995

View article titled, Benchmarking: a process‐driven tool for quality improvement

Add to Citation Manager for Benchmarking: a process‐driven tool for quality improvement

Journal Articles

Performance measurement as an obstacle to TQM

David Sinclair, Mohamed Zairi

The TQM Magazine (1995) 7 (2): 42–45.

https://doi.org/10.1108/09544789510081117

Published: 01 April 1995

View article titled, Performance measurement as an obstacle to TQM

Add to Citation Manager for Performance measurement as an obstacle to TQM

Journal Articles

Leadership in TQM Implementation : Some Case Examples

Mohamed Zairi

The TQM Magazine (1994) 6 (6): 9–16.

https://doi.org/10.1108/09544789410073586

Published: 01 December 1994

View article titled, Leadership in TQM Implementation : Some Case Examples

Add to Citation Manager for Leadership in TQM Implementation : Some Case Examples

Journal Articles

TQM: What is Wrong with the Terminology

Mohamed Zairi

The TQM Magazine (1994) 6 (4): 06–08.

https://doi.org/10.1108/09544789410062713

Published: 01 August 1994

View article titled, TQM: What is Wrong with the Terminology

Add to Citation Manager for TQM: What is Wrong with the Terminology

Journal Articles

Making ISO 9000 Work The Role of Auditing

Jean Louis Barthelemy, Mohamed Zairi

The TQM Magazine (1994) 6 (3): 44–47.

https://doi.org/10.1108/09544789410057908

Published: 01 June 1994

View article titled, Making ISO 9000 Work The Role of Auditing

Add to Citation Manager for Making ISO 9000 Work The Role of Auditing

Update search

NARROW

Format

Journal

Type

Issue Section

Date

Availability

The TQM legacy – Gurus’ contributions and theoretical impact

Towards an integrated national quality award in Kenya

Whats next in the field of quality?

A pragmatic approach to conducting a successful benchmarking expedition: Case of Dubai Holding Group (DHG)

Managing customer satisfaction: a best practice perspective

Managing customer dissatisfaction through effective complaints management systems

Social responsibility and impact on society

Managing waste and looking beyond: the IMI approach

Managing excellence: leadership

Managing excellence: policy and strategy

What’s in the basket? A survey on integrated management through BPR and TQM

Competition: what does it mean?

Benchmarking: a process‐driven tool for quality improvement

Performance measurement as an obstacle to TQM

Leadership in TQM Implementation : Some Case Examples

TQM: What is Wrong with the Terminology

Making ISO 9000 Work The Role of Auditing

Email alerts