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Keywords: Kano evaluation table
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2020) 32 (1): 78–91.
Published: 15 November 2019
... strategies. Design/methodology/approach The Kano evaluation table has been revised and the one-dimensional attribute has been further extended to three categories of OO, OM and OA. In the next step, the literature...
