... 2025 08 11 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Higher education Sustainable development Motivation Competences Accountability Quality assurance Funding: This research did not receive funding from any...

... is to thoroughly explore how different factors that boost performance, such as individual motivation and management systems, are connected to the results achieved by both individuals and the organization as a whole. Design/methodology/approach Data were collected from 409 employees across heterogenous...

... Secondary data were collected from the European Company Survey (ECS). A large sample of 15,958 European companies was involved in the analysis. A parallel mediation model was devised to investigate the effects of employee involvement on commitment to organizational excellence. Training and motivation were...

... This includes low response rate from some groups. Practical implications The importance of secondary general management tasks, particularly motivation and communication, in mobilising employees to cooperate in pursuing organisational goals, became apparent. This study reflects the adverse effect of a lack...

... improvement processes. In this paper, the authors propose a new readiness programme based on the principles of 5S, with the aim of strengthening employees’ motivation and involvement prior to 5S being implemented. Design/methodology/approach The research is based on case study methodology, followed...

...Dr David Muturi, Professor Sam Ho and Dr Alexander Douglas; Lillian Ocham; Ursulla Achieng Okoth Purpose – The purpose of this paper is to determine the effects of head teachers’ motivational practices on teacher performance in public secondary schools in Kenya. The objectives of the study...

...Changiz Valmohammadi; Mohsen Kalantari Purpose – The purpose of this paper is threefold, first to investigate if ISO 9001 certified companies in an Iranian province (Kermanshah) perform better than non-certified ISO 9001. Second, what is the main motivation of the manufacturing companies...

... an evaluation of results from a survey on ISO 9000 certified companies and aims to present some aspects of the current state of the standard in Swedish industry. This study is focused on motives for implementation, perceived benefits and key implementation factors. The predominant reasons identified for seeking...

...K. Narasimhan Motivation Personnel management TQM This is a concise book comprising 11 chapters grouped into five parts, based on the research findings of the Swiss Association for Organization and Management (SGO). A total of 15 authors (including the editors that led the project) who...

... benefits claimed in terms of visibility, cost and speed of change. The reality for most organisations is insecure, stressed managers trying to use the traditional command and control approach in a structure designed for motivated, if not self‐managed, teams. The result is a combination of micro...

... an enormous increase in the competitive pressure on almost all companies. It is clear that quality is the key to competitiveness and that it has become a fundamental way of managing any business anywhere for market growth and profitability. © MCB UP Limited 2000 Creativity Innovation Motivation...

..., it is impossible to speak of human motivation. © MCB UP Limited 1999 Creativity Human relations Motivation Work Quality Quality is created as the result of a process, and it corresponds to “effect” in a cause‐and‐effect diagram. With this description of quality, the importance of process...

... of the recognition for awards. Corporate culture Incentives Motivation Recognition Rewards TQM In establishing a TQM process within a company, a transition in corporate culture towards one of continuous improvement is a fundamental requirement. In this sense an effective reward and recognition...

...”. © MCB UP Limited 1992 Employees Motivation Performance management Performance‐related pay Quality programmes TQM TOTAL QUALITY MANAGEMENT A BALANCED PERFORMANCE IVICKY WRIGHT. DIRECTOR. AND LIZ B RAPING. SENIOR CONSULTANT. HAY s performance-related pay compatible with TQM...

... sustained high performance, but in fact could in some cases be demotivating. Provides another example of “mixed messages” ‐ the high pay awards often received by top management, especially when their employees receive none, or are even made unemployed. Employees Motivation Performance‐related pay Top...

...Mike Bradley Covers some of the reward strategies commonly used by management to motivate individual employees. Contends that the use of reward strategies within companies can cause individuals to become more concerned with their own immediate goals (and rewards) than with Customer service and also...

... far, and motivating employees further, is by benchmarking. © MCB UP Limited 1992 Benchmarking Motivation Performance measurement TQM TOTAL QUALITY MANAGEMENT PERSPECTIVES Holding the gains PAUL DAVIES, DIRECTOR, able to assess what changes would have occurred anyway had TQM...

... Commitment Employee communications Motivation TQM TOTAL QUALITY MANAGEMENT REVERSING THE ROLE SOPHY ROBINSON. DEPUTY MANAGING DIRECTOR. ASPEN BUSINESS COMMUNICATIONS A spen Business Communi­ cations plc (ABC) is the UK's leading employee communi­ cations agency, providing creative advice and solutions...

... where possible, being flexible and motivating the entire workforce through having goals, such as satisfying the customer. © MCB UP Limited 1991 Improvement Motivation TQM TOTAL QUALITY MANAGEMENT NON-STOP COMMITMENT PETER PRING, DIRECTOR, CUSTOMER SERVICE AND EXTERNAL AFFAIRS, 3M Q...

... this computerised can contribute to the human resource human resource management. utilisation aspects of quality. The requirement is for IT to provide facilities to motivate as well as assist in the management of employees, without IT AND HUMAN RESOURCE treating them like components of some MANAGEMENT machine...