...Vimal Kumar; Elizabeth A. Cudney; Ankesh Mittal; Ajay Jha; Neeraj Yadav; Ali Al Owad Purpose New product development (NPD) is necessary for business sustenance and customer satisfaction. Six Sigma and Design for Lean Six Sigma (DLSS) efficiently employ the repetitive stages for NPD, leading...

... 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Product development Process design Customer satisfaction Performance improvement Misconceptions Industrial experiments Business sustainability is no longer supported on cost...

... author and can be contacted at: magilster@gmail.com 31 12 2018 05 02 2019 01 04 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Innovation Value creation Quality Portugal Product development NP (Norma Portuguesa...

...Mokh Suef; Suparno Suparno; Moses Laksono Singgih Purpose The purpose of this paper is to propose a methodology to use complaints, claims and company innovation as an internal data source of customer needs for product development using the quality function deployment (QFD)-Kano approach instead...

... at: petter.stenmark@miun.se © Emerald Group Publishing Limited 2014 Product development Customer value Quality management Customer focus High-level needs Ideation need mapping Developing a deep understanding of customer needs is consequently stressed as a critical part of product or service...

...Lars Witell; Martin Löfgren; Anders Gustafsson; Helmi Ben Rejeb; Vincent Boly; Laure Morel‐Guimaraes Purpose The purpose of this paper is to provide a new decision‐aided tool for selecting customer needs during the new product development process. Design/methodology/approach The study started...

...Hongyi Sun; Yangyang Zhao; Hon Keung Yau Purpose The speed of new product development (NPD) has been a key factor in a firm's degree of competitiveness. The tools and philosophy of quality management have been widely used to improve and control product quality. However, there is a lack...

... of matrices for the development of a given product which is represented graphically. The location of the matrices in the QFD conceptual model depends on the cause‐effect relationships of/in the product development process, i.e. how the final product is obtained. Figure 2 illustrates a conceptual model...

... influenced by human kansei with respect to the Management of Technology (MOT) and will be of interest to those involved in that field. Shin'ya Nagasawa can be contacted at: nagasawa@waseda.jp © Emerald Group Publishing Limited 2008 Product development General management Critical...

...Jens J. Dahlgaard; Mitsuo Nagamachi Purpose The purpose of this paper is to present and discuss Kansei engineering (KE), which uses a unique ergonomic technology to produce a new product which fits to consumers' feelings and demands. It is a consumer‐oriented product development method...

...) are evaluated in an immersive virtual reality environment. The collected data are then statistically analyzed. Product development Total quality management Customer satisfaction Design and development After being underestimated for many years, methodologies that help designers to take...

... company. This was expected since its product development decisions are highly dependent on the US company headquarters. In addition, no company chose “product derivative” as an option for applying QFD. This might be partially explained due the fact that the method is usually time consuming...

...Ming‐Li Shiu; Jui‐Chin Jiang; Mao‐Hsiung Tu Purpose This paper attempts to renew quality function deployment (QFD) in a comprehensive manner and develop a more process‐oriented approach to implement QFD, in order to effectively support the corporate new product development (NPD) cycle and achieve...

...Jui‐Chin Jiang; Ming‐Li Shiu; Mao‐Hsiung Tu Purpose The purpose of this paper is to present an overall review of quality function deployment (QFD) in the past nearly 30 years; to clarify widespread misperceptions about QFD; to adapt its use to the product development model of contract...

...K. Narasimhan Nanda , V. . Quality Management System Handbook for Product Development Companies . CRC Press , 2005 . 352 pp. , ISBN: 1‐57444‐352‐6   $79.95 (hardback) © Emerald Group Publishing Limited 2007 --> Quality management Product development...

..., the same cannot be said for product development. Design/methodology/approach We adopted a case study approach in this study, which has been found to be the more suitable approach for exploratory research. Semi‐structured interviews ranging from half an hour to one and a half hours were conducted...