Elizabeth A. Cudney
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles

Enhancing performance of an apparel manufacturing process in MSME through integrated quality management practices: a hybrid AHP-MICMAC model

Reena Nupur, Elizabeth A. Cudney, Jiju Antony
Journal: The TQM Journal
The TQM Journal 1–26.
https://doi.org/10.1108/TQM-05-2025-0298
Published: 11 May 2026
View article titled, Enhancing performance of an apparel manufacturing process in MSME through integrated quality management practices: a hybrid AHP-MICMAC model
Open the PDF for Enhancing performance of an apparel manufacturing process in MSME through integrated quality management practices: a hybrid AHP-MICMAC model in another window
Add to Citation Manager for Enhancing performance of an apparel manufacturing process in MSME through integrated quality management practices: a hybrid AHP-MICMAC model
Journal Articles

Operational excellence themes: past, present and future

Jiju Antony, Arshia Kaul, Shreeranga Bhat, Michael Sony, S. Yamini, G. Citybabu, Elizabeth A. Cudney
Journal: The TQM Journal
The TQM Journal 1–24.
https://doi.org/10.1108/TQM-07-2025-0410
Published: 17 February 2026
View article titled, Operational excellence themes: past, present and future
Open the PDF for Operational excellence themes: past, present and future in another window
Add to Citation Manager for Operational excellence themes: past, present and future
Journal Articles

Unveiling the potential of FMEA in higher education: pathway to improved risk management and quality

Maryam Zulfiqar, Shreeranga Bhat, Michael Sony, Willem Salentijn, Vikas Swarnakar, Jiju Antony, Elizabeth A. Cudney, Sandra Furterer, Olivia McDermott, Raja Jayaraman, Monika Foster
Journal: The TQM Journal
The TQM Journal (2025) 37 (6): 1666–1686.
https://doi.org/10.1108/TQM-01-2024-0017
Published: 19 July 2024
View article titled, Unveiling the potential of FMEA in higher education: pathway to improved risk management and quality
Open the PDF for Unveiling the potential of FMEA in higher education: pathway to improved risk management and quality in another window
Add to Citation Manager for Unveiling the potential of FMEA in higher education: pathway to improved risk management and quality
Includes: Supplementary data
Journal Articles

A systematic literature review with bibliometric analysis of Quality 4.0

Juman Alsadi, Fathy Alkhatib, Jiju Antony, Jose Arturo Garza-Reyes, Guilherme Tortorella, Elizabeth A. Cudney
Journal: The TQM Journal
The TQM Journal (2025) 37 (5): 1446–1470.
https://doi.org/10.1108/TQM-02-2024-0050
Published: 21 May 2024
View article titled, A systematic literature review with bibliometric analysis of Quality 4.0
Open the PDF for A systematic literature review with bibliometric analysis of Quality 4.0 in another window
Add to Citation Manager for A systematic literature review with bibliometric analysis of Quality 4.0
Journal Articles

Assessing ISO 18404 standard applicability in the service sector: a qualitative study

Michael Sony, Mariam Ali Ramadan, Jiju Antony, Maha Khalifa Al Dhaheri, Olivia McDermott, Elizabeth A. Cudney
Journal: The TQM Journal
The TQM Journal (2025) 37 (3): 726–746.
https://doi.org/10.1108/TQM-12-2023-0403
Published: 18 January 2024
View article titled, Assessing ISO 18404 standard applicability in the service sector: a qualitative study
Open the PDF for Assessing ISO 18404 standard applicability in the service sector: a qualitative study in another window
Add to Citation Manager for Assessing ISO 18404 standard applicability in the service sector: a qualitative study
Journal Articles

A systematic review of lean implementation frameworks and roadmaps: lessons learned and the way forward

Hafeeza Mamoojee-Khatib, Jiju Antony, Viraiyan Teeroovengadum, Jose Arturo Garza-Reyes, Guilherme Luz Tortorella, Monika Foster, Elizabeth A. Cudney
Journal: The TQM Journal
The TQM Journal (2025) 37 (1): 264–287.
https://doi.org/10.1108/TQM-09-2023-0280
Published: 22 December 2023
View article titled, A systematic review of lean implementation frameworks and roadmaps: lessons learned and the way forward
Open the PDF for A systematic review of lean implementation frameworks and roadmaps: lessons learned and the way forward in another window
Add to Citation Manager for A systematic review of lean implementation frameworks and roadmaps: lessons learned and the way forward
Journal Articles

Mapping quality performance through Lean Six Sigma and new product development attributes

Vimal Kumar, Elizabeth A. Cudney, Ankesh Mittal, Ajay Jha, Neeraj Yadav, Ali Al Owad
Journal: The TQM Journal
The TQM Journal (2024) 36 (7): 2107–2131.
https://doi.org/10.1108/TQM-11-2022-0324
Published: 12 July 2023
View article titled, Mapping quality performance through Lean Six Sigma and new product development attributes
Open the PDF for Mapping quality performance through Lean Six Sigma and new product development attributes in another window
Add to Citation Manager for Mapping quality performance through Lean Six Sigma and new product development attributes
Journal Articles

Current status of Hoshin Kanri

Richard Wilson, Elizabeth A. Cudney, Robert J. Marley
Journal: The TQM Journal
The TQM Journal (2024) 36 (2): 460–477.
https://doi.org/10.1108/TQM-07-2022-0216
Published: 08 May 2023
View article titled, Current status of Hoshin Kanri
Open the PDF for Current status of Hoshin Kanri in another window
Add to Citation Manager for Current status of Hoshin Kanri
Journal Articles

Analyzing patient satisfaction in a rural wound care center

Elizabeth A. Cudney, Clair Reynolds Kueny, Susan L. Murray
Journal: The TQM Journal
The TQM Journal (2024) 36 (4): 1074–1091.
https://doi.org/10.1108/TQM-08-2022-0273
Published: 01 May 2023
View article titled, Analyzing patient satisfaction in a rural wound care center
Open the PDF for Analyzing patient satisfaction in a rural wound care center in another window
Add to Citation Manager for Analyzing patient satisfaction in a rural wound care center
Journal Articles

Critical analysis of Lean Six Sigma black belt certification courses offered in Brazil

Paula de Santi Louzada, Tiago F.A.C. Sigahi, Gustavo Hermínio Salati Marcondes de Moraes, Izabela Simon Rampasso, Rosley Anholon, Jiju Antony, Elizabeth A. Cudney
Journal: The TQM Journal
The TQM Journal (2023) 35 (7): 1980–2002.
https://doi.org/10.1108/TQM-08-2022-0254
Published: 04 October 2022
View article titled, Critical analysis of Lean Six Sigma black belt certification courses offered in Brazil
Open the PDF for Critical analysis of Lean Six Sigma black belt certification courses offered in Brazil in another window
Add to Citation Manager for Critical analysis of Lean Six Sigma black belt certification courses offered in Brazil
Journal Articles

A study on critical failure factors of Design for Six Sigma in Indian companies: results from a pilot survey

Shreeranga Bhat, Jiju Antony, Gijo E.V., Rajesh Koul, Elizabeth A. Cudney, Ayon Chakraborty
Journal: The TQM Journal
The TQM Journal (2023) 35 (4): 1072–1093.
https://doi.org/10.1108/TQM-03-2022-0103
Published: 07 June 2022
View article titled, A study on critical failure factors of Design for Six Sigma in Indian companies: results from a pilot survey
Open the PDF for A study on critical failure factors of Design for Six Sigma in Indian companies: results from a pilot survey in another window
Add to Citation Manager for A study on critical failure factors of Design for Six Sigma in Indian companies: results from a pilot survey
Journal Articles

A study into the pros and cons of ISO 18404: viewpoints from leading academics and practitioners

Jiju Antony, Olivia McDermott, Michael Sony, Elizabeth A. Cudney, Ronald D. Snee, Roger W. Hoerl
Journal: The TQM Journal
The TQM Journal (2021) 33 (8): 1845–1866.
https://doi.org/10.1108/TQM-03-2021-0065
Published: 23 March 2021
View article titled, A study into the pros and cons of ISO 18404: viewpoints from leading academics and practitioners
Open the PDF for A study into the pros and cons of ISO 18404: viewpoints from leading academics and practitioners in another window
Add to Citation Manager for A study into the pros and cons of ISO 18404: viewpoints from leading academics and practitioners
Journal Articles

Design of experiments in the service industry: results from a global survey and directions for further research

Jiju Antony, Elisabeth Viles, Alexandre Fonseca Torres, Marcelo Machado Fernandes, Elizabeth A. Cudney
Journal: The TQM Journal
The TQM Journal (2021) 33 (5): 987–1000.
https://doi.org/10.1108/TQM-09-2020-0223
Published: 15 October 2020
View article titled, Design of experiments in the service industry: results from a global survey and directions for further research
Open the PDF for Design of experiments in the service industry: results from a global survey and directions for further research in another window
Add to Citation Manager for Design of experiments in the service industry: results from a global survey and directions for further research
Journal Articles

Design of experiments in the service industry: a critical literature review and future research directions

Jiju Antony, Elisabeth Viles, Alexandre Fonseca Torres, Taynara Incerti de Paula, Marcelo Machado Fernandes, Elizabeth A. Cudney
Journal: The TQM Journal
The TQM Journal (2020) 32 (6): 1159–1175.
https://doi.org/10.1108/TQM-02-2020-0026
Published: 09 May 2020
View article titled, Design of experiments in the service industry: a critical literature review and future research directions
Open the PDF for Design of experiments in the service industry: a critical literature review and future research directions in another window
Add to Citation Manager for Design of experiments in the service industry: a critical literature review and future research directions
Journal Articles

A directed content analysis of viewpoints on the changing patterns of Lean Six Sigma research

Bryan A. Rodgers, Jiju Antony, Zhen He, Elizabeth A. Cudney, Chad Laux
Journal: The TQM Journal
The TQM Journal (2019) 31 (4): 641–654.
https://doi.org/10.1108/TQM-03-2019-0089
Published: 13 June 2019
View article titled, A directed content analysis of viewpoints on the changing patterns of Lean Six Sigma research
Open the PDF for A directed content analysis of viewpoints on the changing patterns of Lean Six Sigma research in another window
Add to Citation Manager for A directed content analysis of viewpoints on the changing patterns of Lean Six Sigma research
Journal Articles

An evaluation into the limitations and emerging trends of Six Sigma: an empirical study

Jiju Antony, Michael Sony, Mary Dempsey, Attracta Brennan, Thomas Farrington, Elizabeth A. Cudney
Journal: The TQM Journal
The TQM Journal (2019) 31 (2): 205–221.
https://doi.org/10.1108/TQM-12-2018-0191
Published: 06 February 2019
View article titled, An evaluation into the limitations and emerging trends of Six Sigma: an empirical study
Open the PDF for An evaluation into the limitations and emerging trends of Six Sigma: an empirical study in another window
Add to Citation Manager for An evaluation into the limitations and emerging trends of Six Sigma: an empirical study
This Feature Is Available To Subscribers Only

or Create an Account

Close Modal
Close Modal