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A study into the pros and cons of ISO 18404: viewpoints from leading academics and practitioners

Jiju Antony, Olivia McDermott, Michael Sony, Elizabeth A. Cudney, Ronald D. Snee, Roger W. Hoerl

The TQM Journal (2021) 33 (8): 1845–1866.

https://doi.org/10.1108/TQM-03-2021-0065

Published: 23 March 2021

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