Olivia McDermott
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Journal Articles

A systematic literature review of OEE research: trends in performance metrics and digital integration in manufacturing

Glauco Judson de Morais Silva, Sean Moore, Olivia McDermott
Journal: The TQM Journal
The TQM Journal (2026) 38 (11): 178–201.
https://doi.org/10.1108/TQM-04-2025-0218
Published: 07 July 2026
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Journal Articles

Electronic validation systems as an aid to quality and regulatory compliance in the medical device and pharmaceutical industries

Olivia McDermott, Neasa Conroy, Aidan P. Toner, José Carlos Sá, M. Thenarasu, M.S. Narassima
Journal: The TQM Journal
The TQM Journal 1–16.
https://doi.org/10.1108/TQM-01-2025-0012
Published: 22 September 2025
View article titled, Electronic validation systems as an aid to quality and regulatory compliance in the medical device and pharmaceutical industries
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Journal Articles

Pharma industry 4.0 deployment and readiness: a case study within a manufacturer

Olivia McDermott, Aneta Magdalena Wojcik, Anna Trubetskaya, Michael Sony, Jiju Antony, Manjeet Kharub
Journal: The TQM Journal
The TQM Journal (2024) 36 (9): 456–476.
https://doi.org/10.1108/TQM-04-2024-0160
Published: 22 October 2024
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Journal Articles

Assessing Lean Six Sigma and quality performance improvement in Italian public healthcare organizations: a validated scale

Angelo Rosa, Nicola Capolupo, Emilia Romeo, Olivia McDermott, Jiju Antony, Michael Sony, Shreeranga Bhat
Journal: The TQM Journal
The TQM Journal (2024) 36 (9): 392–412.
https://doi.org/10.1108/TQM-10-2023-0350
Published: 08 August 2024
View article titled, Assessing Lean Six Sigma and quality performance improvement in Italian public healthcare organizations: a validated scale
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Journal Articles

Unveiling the potential of FMEA in higher education: pathway to improved risk management and quality

Maryam Zulfiqar, Shreeranga Bhat, Michael Sony, Willem Salentijn, Vikas Swarnakar, Jiju Antony, Elizabeth A. Cudney, Sandra Furterer, Olivia McDermott, Raja Jayaraman, Monika Foster
Journal: The TQM Journal
The TQM Journal (2025) 37 (6): 1666–1686.
https://doi.org/10.1108/TQM-01-2024-0017
Published: 19 July 2024
View article titled, Unveiling the potential of FMEA in higher education: pathway to improved risk management and quality
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Includes: Supplementary data
Journal Articles

Improving value chain data lifecycle management utilising design for Lean Six Sigma methods

Anna Trubetskaya, Olivia McDermott, Pierre Durand, Daryl John Powell
Journal: The TQM Journal
The TQM Journal (2024) 36 (9): 136–154.
https://doi.org/10.1108/TQM-01-2024-0020
Published: 29 May 2024
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Includes: Supplementary data
Journal Articles

Assessing ISO 18404 standard applicability in the service sector: a qualitative study

Michael Sony, Mariam Ali Ramadan, Jiju Antony, Maha Khalifa Al Dhaheri, Olivia McDermott, Elizabeth A. Cudney
Journal: The TQM Journal
The TQM Journal (2025) 37 (3): 726–746.
https://doi.org/10.1108/TQM-12-2023-0403
Published: 18 January 2024
View article titled, Assessing ISO 18404 standard applicability in the service sector: a qualitative study
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Journal Articles

Unlocking the potential: empirical analysis of enablers, barriers, benefits and technologies for integrating Industry 4.0 and Lean Six Sigma in manufacturing organisations

Maryam Zulfiqar, Michael Sony, Shreeranga Bhat, Jiju Antony, Willem Salentijn, Olivia McDermott
Journal: The TQM Journal
The TQM Journal (2024) 36 (8): 2360–2382.
https://doi.org/10.1108/TQM-05-2023-0130
Published: 28 December 2023
View article titled, Unlocking the potential: empirical analysis of enablers, barriers, benefits and technologies for integrating Industry 4.0 and Lean Six Sigma in manufacturing organisations
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Journal Articles

Unveiling the path to sustainable quality 4.0 implementation in organisations: insights from an exploratory qualitative study

Vikas Swarnakar, Olivia McDermott, Michael Sony, Shreeranga Bhat, Jiju Antony
Journal: The TQM Journal
The TQM Journal (2025) 37 (2): 566–591.
https://doi.org/10.1108/TQM-07-2023-0201
Published: 20 December 2023
View article titled, Unveiling the path to sustainable quality 4.0 implementation in organisations: insights from an exploratory qualitative study
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Journal Articles

A benefit costing process for Lean Six Sigma programs

Mary Margaret Crowdle, Olivia McDermott, Anna Trubetskaya
Journal: The TQM Journal
The TQM Journal (2023) 35 (9): 369–387.
https://doi.org/10.1108/TQM-06-2023-0194
Published: 24 October 2023
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Journal Articles

The misplacement of ISO 18404:2015 in organisational improvement: a point-counterpoint article

Olivia McDermott, Jiju Antony, Michael Sony, Vikas Swarnakar
Journal: The TQM Journal
The TQM Journal (2024) 36 (8): 2320–2337.
https://doi.org/10.1108/TQM-01-2023-0019
Published: 05 September 2023
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Journal Articles

How do organizational performances vary between early adopters and late adopters of Quality 4.0? An exploratory qualitative study

Jiju Antony, Vikas Swarnakar, Michael Sony, Olivia McDermott, Raja Jayaraman
Journal: The TQM Journal
The TQM Journal (2024) 36 (8): 2338–2359.
https://doi.org/10.1108/TQM-03-2023-0083
Published: 24 August 2023
View article titled, How do organizational performances vary between early adopters and late adopters of Quality 4.0? An exploratory qualitative study
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Journal Articles

Six Sigma application in an Irish meat processing plant to improve process yields

Rebecca Gilligan, Rachel Moran, Olivia McDermott
Journal: The TQM Journal
The TQM Journal (2023) 35 (9): 210–230.
https://doi.org/10.1108/TQM-02-2023-0040
Published: 22 May 2023
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Journal Articles

The use and application of the 7 new quality control tools in the manufacturing sector: a global study

Olivia McDermott, Jiju Antony, Michael Sony, Marcelo Machado Fernandes, Rajesh Koul, Mehran Doulatabadi
Journal: The TQM Journal
The TQM Journal (2023) 35 (8): 2621–2639.
https://doi.org/10.1108/TQM-06-2022-0186
Published: 15 March 2023
View article titled, The use and application of the 7 new quality control tools in the manufacturing sector: a global study
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Journal Articles

Application of Design for Lean Six Sigma to strategic space management

Anna Trubetskaya, Olivia McDermott, Anthony Ryan
Journal: The TQM Journal
The TQM Journal (2023) 35 (9): 42–58.
https://doi.org/10.1108/TQM-11-2022-0328
Published: 28 February 2023
View article titled, Application of Design for Lean Six Sigma to strategic space management
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Journal Articles

The integration of lean and human resource management practices as an enabler for lean deployment –a systematic literature review

Kamalpreet Kaur Paposa, Prachi Thakur, Jiju Antony, Olivia McDermott, Jose Arturo Garza-Reyes
Journal: The TQM Journal
The TQM Journal (2023) 35 (8): 2598–2620.
https://doi.org/10.1108/TQM-12-2022-0355
Published: 28 February 2023
View article titled, The integration of lean and human resource management practices as an enabler for lean deployment –a systematic literature review
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Journal Articles

Lean Six Sigma to reduce the acute myocardial infarction mortality rate: a single center study

Angelo Rosa, Teresa Angela Trunfio, Giuliano Marolla, Antonietta Costantino, Davide Nardella, Olivia McDermott
Journal: The TQM Journal
The TQM Journal (2023) 35 (9): 25–41.
https://doi.org/10.1108/TQM-03-2022-0082
Published: 17 January 2023
View article titled, Lean Six Sigma to reduce the acute myocardial infarction mortality rate: a single center study
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Journal Articles

Implementation of an ISO 50001 energy management system using Lean Six Sigma in an Irish dairy: a case study

Anna Trubetskaya, Olivia McDermott, Seamus McGovern
Journal: The TQM Journal
The TQM Journal (2023) 35 (9): 1–24.
https://doi.org/10.1108/TQM-08-2022-0252
Published: 10 January 2023
View article titled, Implementation of an ISO 50001 energy management system using Lean Six Sigma in an Irish dairy: a case study
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Journal Articles

Employee's performance and Kaizen events' success: does supervisor behaviour play a moderating role?

Manjeet Kharub, Himanshu Gupta, Sudhir Rana, Olivia McDermott
Journal: The TQM Journal
The TQM Journal (2023) 35 (8): 2336–2366.
https://doi.org/10.1108/TQM-06-2022-0203
Published: 04 January 2023
View article titled, Employee's performance and Kaizen events' success: does supervisor behaviour play a moderating role?
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Journal Articles

A global study on applicability of ISO 18404:2015 for SMEs: an exploratory qualitative study

Jiju Antony, Vikas Swarnakar, Willem Salentijn, Alireza Shokri, Mehran Doulatabadi, Shreeranga Bhat, Olivia McDermott, Raja Jayaraman, Michael Sony
Journal: The TQM Journal
The TQM Journal (2023) 35 (7): 1917–1934.
https://doi.org/10.1108/TQM-08-2022-0276
Published: 04 October 2022
View article titled, A global study on applicability of ISO 18404:2015 for SMEs: an exploratory qualitative study
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