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Journal Articles

The use and application of the 7 new quality control tools in the manufacturing sector: a global study

Olivia McDermott, Jiju Antony, Michael Sony, Marcelo Machado Fernandes, Rajesh Koul, Mehran Doulatabadi

The TQM Journal (2023) 35 (8): 2621–2639.

https://doi.org/10.1108/TQM-06-2022-0186

Published: 15 March 2023

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Journal Articles

A global study on applicability of ISO 18404:2015 for SMEs: an exploratory qualitative study

Jiju Antony, Vikas Swarnakar, Willem Salentijn, Alireza Shokri, Mehran Doulatabadi, Shreeranga Bhat, Olivia McDermott, Raja Jayaraman, Michael Sony

The TQM Journal (2023) 35 (7): 1917–1934.

https://doi.org/10.1108/TQM-08-2022-0276

Published: 04 October 2022

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Journal Articles

An empirical study into the reasons for failure of sustaining operational excellence initiatives in organizations

Jiju Antony, Michael Sony, Olivia McDermott, Vikas Swarnakar, Brian Galli, Mehran Doulatabadi, Rajesh Kaul

The TQM Journal (2023) 35 (7): 1569–1587.

https://doi.org/10.1108/TQM-05-2022-0176

Published: 04 August 2022

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