Marcelo Machado Fernandes
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Journal Articles

The use and application of the 7 new quality control tools in the manufacturing sector: a global study

Olivia McDermott, Jiju Antony, Michael Sony, Marcelo Machado Fernandes, Rajesh Koul, Mehran Doulatabadi
Journal: The TQM Journal
The TQM Journal (2023) 35 (8): 2621–2639.
https://doi.org/10.1108/TQM-06-2022-0186
Published: 15 March 2023
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Journal Articles

Critical success factors and challenges for Lean Startup: a systematic literature review

Fabiane Letícia Lizarelli, Alexandre Fonseca Torres, Jiju Antony, Renan Ribeiro, Willem Salentijn, Marcelo Machado Fernandes, Afonso Teberga Campos
Journal: The TQM Journal
The TQM Journal (2022) 34 (3): 534–551.
https://doi.org/10.1108/TQM-06-2021-0177
Published: 26 July 2021
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Journal Articles

A study on the Ishikawa's original basic tools of quality control in South American companies: results from a pilot survey and directions for further research

Jiju Antony, Olivia McDermott, Michael Sony, Marcelo Machado Fernandes, Renan Vilella Cardoso Ribeiro
Journal: The TQM Journal
The TQM Journal (2021) 33 (8): 1770–1786.
https://doi.org/10.1108/TQM-01-2021-0004
Published: 09 March 2021
View article titled, A study on the Ishikawa's original basic tools of quality control in South American companies: results from a pilot survey and directions for further research
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Journal Articles

Design of experiments in the service industry: results from a global survey and directions for further research

Jiju Antony, Elisabeth Viles, Alexandre Fonseca Torres, Marcelo Machado Fernandes, Elizabeth A. Cudney
Journal: The TQM Journal
The TQM Journal (2021) 33 (5): 987–1000.
https://doi.org/10.1108/TQM-09-2020-0223
Published: 15 October 2020
View article titled, Design of experiments in the service industry: results from a global survey and directions for further research
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Journal Articles

Design of experiments in the service industry: a critical literature review and future research directions

Jiju Antony, Elisabeth Viles, Alexandre Fonseca Torres, Taynara Incerti de Paula, Marcelo Machado Fernandes, Elizabeth A. Cudney
Journal: The TQM Journal
The TQM Journal (2020) 32 (6): 1159–1175.
https://doi.org/10.1108/TQM-02-2020-0026
Published: 09 May 2020
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