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Alexandre Fonseca Torres
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Journal Articles

Critical success factors and challenges for Lean Startup: a systematic literature review

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Fabiane Letícia Lizarelli, Alexandre Fonseca Torres, Jiju Antony, Renan Ribeiro, Willem Salentijn, Marcelo Machado Fernandes, Afonso Teberga Campos
Journal: The TQM Journal
The TQM Journal (2022) 34 (3): 534–551.
https://doi.org/10.1108/TQM-06-2021-0177
Published: 26 July 2021
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Journal Articles

Design of experiments in the service industry: results from a global survey and directions for further research

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Jiju Antony, Elisabeth Viles, Alexandre Fonseca Torres, Marcelo Machado Fernandes, Elizabeth A. Cudney
Journal: The TQM Journal
The TQM Journal (2021) 33 (5): 987–1000.
https://doi.org/10.1108/TQM-09-2020-0223
Published: 15 October 2020
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Journal Articles

Design of experiments in the service industry: a critical literature review and future research directions

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Jiju Antony, Elisabeth Viles, Alexandre Fonseca Torres, Taynara Incerti de Paula, Marcelo Machado Fernandes, Elizabeth A. Cudney
Journal: The TQM Journal
The TQM Journal (2020) 32 (6): 1159–1175.
https://doi.org/10.1108/TQM-02-2020-0026
Published: 09 May 2020
View article titled, Design of experiments in the service industry: a critical literature review and future research directions
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