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Keywords: Quality orientation
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Journal Articles
Critical incidents of quality orientation in lower and middle management
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2016) 28 (5): 734–744.
Published: 08 August 2016
...Prof. Dr Vidosav D. Majstorovic and Prof. Dr Numan M. Durakbasa; Ina Heine; Robert Schmitt; Patrick Beaujean Purpose – The purpose of this paper is to present research about identifying critical management behaviour regarding quality orientation in organisations. Design/methodology/approach...
