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Keywords: Quality process
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Journal Articles
Maturity measurement of knowledge‐intensive business processes
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2011) 23 (4): 377–387.
Published: 14 June 2011
... the company preference over the measured areas. Quality process Knowledge management Continuous improvement Knowledge intensive business processes Maturity model Knowledge is built on information and its interpretation. Knowledge is, however, more than just processing information. Polanyi first...
