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Keywords: Residents
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Journal Articles
Exploring city image: residents’ versus tourists’ perceptions
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2018) 30 (5): 476–489.
Published: 23 July 2018
...Fabio Cassia; Vania Vigolo; Marta Maria Ugolini; Rossella Baratta Purpose City image has been defined as the sum of beliefs, ideas and impressions people hold regarding a city. While abundant literature has explored city image from tourists’ perspectives, few studies have explored residents...
