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Keywords: Resistance
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Journal Articles
Journal:
The TQM Journal
The TQM Magazine (1998) 10 (1): 16–19.
Published: 01 February 1998
...Samuel Feinberg Managerial resistance to TQM is a function of opposing principles, which emphasise expert knowledge and experience, realism and the importance of individual creativity. Ignoring the valid points of this opposition merely drives resistance underground. An open dialogue on first...
Journal Articles
Journal:
The TQM Journal
The TQM Magazine (1996) 8 (2): 7–10.
Published: 01 April 1996
...Samuel Feinberg States that resistance to TQM is a deliberate strategy of some managers and their resistance takes on many forms, depending on the status of the implementation programme. Describes and analyses the most common tactics to enable TQM practitioners to recognize and overcome...
