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Keywords: Revised Kano model
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2020) 32 (1): 78–91.
Published: 15 November 2019
... compensation strategies, typically 6 were must-be, 13 were one-dimensional, 18 were attractive and 7 were indifferent. Also, the results of the revised Kano model indicated that typically out of the 13 one-dimensional strategies, 7 were one-dimensional tending toward must-be (OM...
