... to outline the collaborative networks and the conceptual and intellectual structure of the field. Findings The study identifies three principal IMS research themes: the practical implementation of IMS, their role in promoting sustainability and social responsibility, and their impact on continuous...

... 17 07 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Sustainable development Universities Social responsibility Strategic planning Triple bottom line Mission statement 3Ps At its' roots, community engagement started...

... of these findings are discussed along with future directions for research on quality management. Practical implications In total quality management systems, attention is paid to social responsibility as far as the impact on society is recognised and implemented within the company. However, this paper puts...

...Alex Douglas; John Doris; Brian Johnson This paper proposes a four‐state framework for measuring corporate social responsibility reporting and argues that TQM or excellent organisations should be in an advanced state of social responsiveness, and that this should be reflected in their reporting...

...Pavel Castka; Christopher J. Bamber; David J. Bamber; John M. Sharp Following the growing interest in corporate governance and corporate social responsibility (CSR), the International Organization for Standardization (ISO) Committee on Consumer Policy (ISO/COPOLCO) opened the discussion about...

...Mohamed Zairi Discusses an area which is growing in terms of significance and proven to impact on business performance, reputation and corporate image. Discusses social responsibility from the point of view of environmental issues and ethical considerations. Useful examples of models...

...John Peters Describes some of the shortcomings of the traditional approaches to business ethics in organizations, posing the question “Can capitalism co‐exist with social concern?” Discusses social responsibility as successful business practice, rather than nice‐to‐do irrelevance in business...

...John Peters Asks whether socially responsible behaviour and capitalism can be sensibly reconciled. Notes the economic advantages of capitalism but also concerns regarding factors such as social order and pollution, suggesting that quality management has a role to play in bringing the goals...