... 30 11 2023 05 01 2024 16 01 2024 11 03 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Contextual factors Innovation mechanism Strategy Innovation Quality The “United Nations’ Sustainable Development Goal” 9...

... on to compete successfully. With an emerging economy and significant potential for growth in the travel and hospitality sectors, Colombia is seeking to improve the performance of its hotel industry. To achieve this goal, exploring and analyzing the effects of the strategies and practices implemented...

...., 2017). Stricter or stringent government regulations among firms in the banking industry can propel firm managers to adopt strategies that can improve innovation behaviour. Market turbulence is the fluctuations in customer and competitor conducts which occur frequently and are difficult to foresee...

.... Afthonidis can be contacted at: vafthonidis@yahoo.gr © Emerald Group Publishing Limited 2014 Strategy Business excellence Economic crisis Business strategy Recession cycle Competitiveness The environment in which enterprises operate is characterized by two main elements: intense...

... deployment and TRIZ Directed Evolution) and technological (benchmarking) trends; and helping leaders lead through systematic facilitation of management policy deployment and strategy (Seven Management and Planning Tools). (3) the integration of quality and innovation methods for improved problem...

... to corporate strategy being considered as inherent in TQM. Despite an acknowledgement of the existence of this relationship, there is a paucity of research which seeks to investigate the key issues involved. A grounded theory research methodology was developed using 19 grounded case studies of organisations...

... Statistics Strategy Data mining Customer care In the developed world since the Second World War, collation of information on customers and potential markets has grown and become a pervasive business force. For this to occur there has had to be a major change in the leadership philosophy of many...

...Philippe Hermel; Annie Bartoli When considering the traditional conceptions of strategy and quality, the links between the two concepts appear sketchy. On the other hand, nowadays, the main streams of thought lead to a necessary and complementary relationship between total quality and strategic...

... of the strategies that the quality movement may use at the present stage: A, retracting into full specialization; B, widening and attaching new fashionable themes to quality management; and C, focusing on its competitive advantages. Strategy C is recommended. Using other words with other connotations, the four...

... of value creation. The three aspects looked at are the contrast between evolutionary and revolutionary approaches to breaking through, identifying choices with potential, and deciding on whether to implement any of the options. In the next chapter, Peter Killing, Professor of Strategy, argues...

... Organizational change Strategy During the twentieth century we have experienced a profound development of the quality thinking and the ways quality is ensured in that industrial era. The industrial world has gone from the establishment of special inspection efforts in the production – through...

...Lennart Sandholm Five stages of quality culture can be identified: dormant, awakening, groping, action and maturity. Most companies being in the groping stage rely on “the flavor of the month”. Since early in the 1980s we can see a number of trendy quality strategies. Just applying what is trendy...

... approach and building core competencies of the organisations concerned. The richness of best practices covered in this paper demonstrates that policy and strategy has to be tackled as a whole process which needs to be managed and reviewed on a regular basis. © MCB UP Limited 1999 Core...

...; examining the positioning of BPR in long‐term organisational change strategies; and exploring the relationship between incremental improvement and radical innovation as approaches to change management. The findings include: more widespread reported use and understanding of BPR than anticipated; some...

... them: to investigate the issues associated with the failure of organisational quality initiatives; as a means of critiquing (non‐dynamic) approaches and closing an existing theoretical gap between quality management programme design and organisational strategy. The overall aim...

... of relevance of Sun Tzu’s insights to strategic quality management in an Asian context. Quality management Strategy War The ranking of the strategic quality management(SQM) statements suggests that quality must be the central philosophy of the firm, since the top three and the fifth statement are all...

... to how we actually manage…That management competence in a sense is really what we are looking to sell” (change agent). Kaizen Organizational change Service Strategy TQM This paper examines the initial experiences of an organization introducing an organization‐wide change that will create...

...Kenneth L. Wright; Joyce A. Thompsen The vital factor in any of the “re‐” strategies (reinvention, re‐engineering, realignment, re…) is people’s personal capacity for accommodating change. The most successful organizational transformations include a focus on the readiness of the people as the real...

... are designed into the product through the new product introduction process, in order to achieve the company quality strategy milestones. The quality and reliability processes have been developed as a project management framework, known internally as “common business environment”. Describes the product...

... Strategy “Back to Basics” is a political slogan much in the news at the moment. It suggests that we have lost sight of the eternal truths and concerns that should properly be the focus of our attention and actions in order to lead a good life; and that we ought to return to them. It is probably time...